Test Automation as a Service – QE&A

Use Case 1: Guiding Internal Testing Team in Automation First Approach and Test Strategy Definition

Actors:

Customer: The organization with an internal testing team reporting within agile scrum teams.

Automation Consultant: The expert or consultant specializing in automation testing tools, frameworks, and strategies.

Scenario:

The customer has an internal testing team that is predominantly located onshore. They need guidance and thought leadership to define their test strategy and adopt an automation-first approach. The team lacks automation skills, and their manual tests are slow, tedious, and impede the velocity of the agile teams.

Use Case:

Use Case Name: Guiding Internal Testing Team in Automation First Approach and Test Strategy Definition

Primary Actor: Customer

Goal: To guide the internal testing team in implementing an automation-first approach and defining an effective test strategy.

Preconditions:

The organization has an internal testing team reporting within agile scrum teams.

The team lacks automation skills.

The manual tests are slow, tedious, and hinder the agility of the teams.

Postconditions:

The internal testing team gains a deeper understanding of automation testing, improving their skills and expertise.

The team successfully defines an effective test strategy that incorporates an automation-first approach.

Main Flow:

The customer realizes the challenges faced by their internal testing team and the need for guidance in adopting an automation-first approach.

The customer engages an automation consultant who specializes in automation testing and test strategy definition.

The automation consultant assesses the current state of the team, their processes, and the challenges they face.

The automation consultant provides guidance and thought leadership to the internal testing team in adopting an automation-first approach.

The automation consultant collaborates with the team to define an effective test strategy that incorporates automation testing.

The automation consultant provides training and mentorship to the team members, enhancing their automation skills and facilitating their transition towards an automation-first approach.

The internal testing team collaborates with the automation consultant to implement the defined test strategy and incorporate automation into their testing processes.

The team continuously measures and evaluates the effectiveness of the adopted approach and test strategy, making necessary adjustments and improvements.

Alternative Flows:

Depending on the customer’s specific challenges, the automation consultant may recommend automation testing tools and frameworks that can best suit the team’s needs and resources.

Use Case 2: Partnering to Automate Regression Tests and Reduce Cycle Time

Actors:

Customer: The organization with a huge manual regression test backlog, leading to weeks or months of regression test execution time.

Automation Partner: The external partner engaged to automate the regression tests and reduce the cycle time.

Scenario:

The customer is burdened with a considerable manual regression test backlog, resulting in extended test cycle time that lasts weeks or even months. They require an automation partner to automate these regression tests and significantly reduce the time required for regression testing.

Use Case:

Use Case Name: Partnering to Automate Regression Tests and Reduce Cycle Time

Primary Actor: Customer

Goal: To partner with an automation expert to automate the regression tests and reduce the cycle time.

Preconditions:

The organization has a significant backlog of manual regression tests.

The regression test cycle time is taking weeks or months.

Postconditions:

The regression tests are successfully automated, significantly reducing the cycle time required for regression testing.

Main Flow:

The customer acknowledges the challenges posed by the large manual regression test backlog and extended test cycle time.

The customer seeks an automation partner who specializes in regression test automation and reducing cycle times.

The automation partner assesses the customer’s regression test backlog, existing test cases, and regression testing process.

The automation partner proposes an automation strategy and framework that can effectively automate the regression tests.

The automation partner collaborates with the customer to implement the automation solution, automating the identified regression tests.

The automation partner provides training and support to the customer’s QA team to enhance their skills in maintaining and extending the automated regression tests.

The customer continuously monitors and evaluates the effectiveness of regression test automation, making necessary adjustments and improvements as needed.

Alternative Flows:

Depending on the customer’s specific needs, the automation partner may recommend additional tools or frameworks to further optimize the regression test automation process or provide recommendations to maintain and manage the automated regression test suite effectively.

Use Case 3: Setting up a Centralized Automation Delivery Team to Accelerate Automation

Actors:

Customer: The organization with a federated QA organization where each team performs automation in their spare time.

Automation Partner: The external partner engaged to set up a Centralized Automation Delivery Team.

Scenario:

The customer has a federated QA organization where each team performs automation testing in their spare time. The organization lacks a proper automation framework, and the automation coverage is low. They require an automation partner to set up a Centralized Automation Delivery Team that can bring expertise, tools, and frameworks to accelerate their automation journey.

Use Case:

Use Case Name: Setting up a Centralized Automation Delivery Team to Accelerate Automation

Primary Actor: Customer

Goal: To set up a Centralized Automation Delivery Team that brings expertise, tools, and frameworks to accelerate automation efforts.

Preconditions:

The organization has a federated QA organization.

Each team performs automation in their spare time.

There is no proper automation framework in place.

The automation coverage is low.

Postconditions:

A Centralized Automation Delivery Team is successfully established.

The organization’s automation efforts are accelerated, achieving higher automation coverage.

Main Flow:

The customer identifies the challenges posed by their federated QA organization, lack of a proper automation framework, and low automation coverage.

The customer engages an automation partner who specializes in setting up centralized automation delivery teams.

The automation partner assesses the current state of the organization’s automation efforts, automation frameworks, and challenges.

The automation partner proposes the structure, roles, and responsibilities of the Centralized Automation Delivery Team.

The automation partner collaborates with the customer to set up the Centralized Automation Delivery Team, ensuring they have the required expertise, tools, frameworks, and resources.

The Centralized Automation Delivery Team takes responsibility for consolidating automation efforts, defining and implementing a standard automation framework, and expanding the automation coverage across the organization.

The automation partner provides training, mentorship, and ongoing support to the Centralized Automation Delivery Team to enhance their skills and ensure their success.

The customer continuously measures the effectiveness and progress of the Centralized Automation Delivery Team, making necessary adjustments and improvements as needed.

Alternative Flows:

Depending on the customer’s specific needs and goals, the automation partner may also provide recommendations for automation testing tools, framework selection, and best practices to further accelerate automation efforts.