Quality Modernization as a Service for a Leading Retailer
Background
A leading retailer undergoing SAP S/4HANA transformation, faced limitations in their existing quality assurance (QA) process. Their current approach focused solely on testing at the end of the project, leading to inefficiencies and potential quality issues. They recognized the need for a more modern and proactive approach to quality engineering to ensure a successful migration.
Solution
We, at Narwal, understood their need for a strategic partner in their QA2.0 modernization initiative. With our team of experienced leaders boasting a combined 100+ years of quality leadership experience, we offered a specialized approach to modernizing and transforming Quality Assurance into Quality Engineering organizations. Our solution approach involved a comprehensive 360-degree assessment of their current state and the identification of key solution themes to elevate their quality engineering maturity.
The Results
By partnering with us, they successfully embarked on their QA2.0 modernization journey, realizing the following outcomes:
End-to-End Quality Management: We, in collaboration with them, defined and implemented a full End2End Quality Management process. This process integrated quality assurance into the entire software development lifecycle, ensuring a proactive approach to quality engineering.
SAP S/4 Hana Migration Support: Our expertise and guidance proved invaluable during their SAP S/4 Hana migration journey. They were able to leverage the comprehensive quality management process to establish a solid foundation for a successful migration. Improved Test Coverage: The aim of the QA2.0 initiative was to enhance test coverage up to 90%. Through the implementation of the modernized quality engineering approach, they began witnessing significant improvements in their test coverage, ensuring higher quality outcomes and reduced risk.
Client Testimonial
“Working with Narwal for our QA2.0 modernization initiative has been a game-changer for us. Their expertise and strategic approach to quality engineering have helped us redefine our QA processes and transform them into a proactive and integrated part of our software development lifecycle. The 360-degree assessment provided by Narwal gave us valuable insights into our current state and identified key areas for improvement.
Narwal’s team worked closely with us to define and implement a full End2End Quality Management process, tailored specifically to our needs. Their guidance and support have been instrumental in our SAP S/4 Hana migration journey, enabling us to shift from limited testing at the end of the project to a comprehensive and continuous quality assurance approach.
We are already witnessing significant improvements in our test coverage, and our goal of reaching 90% coverage is well within reach. Narwal’s commitment to our success and their expertise in quality modernization have made them an invaluable partner in our journey towards building a world-class quality engineering organization. We highly recommend Narwal to any organization looking to transform their QA practices and achieve superior quality outcomes.” – QA Manager
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